WE ARE

The European External Action Service (EEAS) is the European Union (EU)’s diplomatic service. It supports the work of the EU’s foreign affairs chief – the High Representative for Foreign Affairs and Security Policy – in defining and implementing an effective and coherent EU foreign policy.The EEAS supports his/her tasks of conducting the Union's Common Foreign and Security Policy and chairing the Foreign Affairs Council. It also supports the High Representative in his/her capacity as Vice President of the Commission with regard to his/her responsibilities within the Commission in the external relations field including the coordination of other aspects of the Union’s external action. The EEAS works in close cooperation with Member States, the Council and relevant services of the European Commission.

The EU currently has 145 Delegations throughout the world, eight of which are to international organisations. In all, 6200 staff are currently serving in these Delegations. The Delegations are placed under the authority of the High Representative of the Union for Foreign Affairs and Security Policy, who is also Vice President of the European Commission. The work of a Delegation varies from country to country but, in general, covers political matters, press and information, trade, aid management and the external aspects of internal EU policies.

The Regional Media and Communication Team for the Middle East and North Africa (MENA) is a bespoke structure created in 2020 to enhance the projection of the EU in the region, by promoting narratives that foster a greater understanding of the EU and its role in the world and by engaging with regional audiences in Arabic language. The Team works in close co-ordination with the Directorate for Strategic Communication and Foresight (SG.STRAT) in the EEAS Headquarters and is part of the STRATCOM Task Force South tasked to contribute to effective and fact-based strategic communication, countering foreign information manipulation and interference and strengthening the integrity of the media environment in the MENA region.

WE PROPOSE

A position as Regional Communication Officer in Amman, JORDAN – job n° 450918

PLACE OF EMPLOYMENT: Amman, JORDAN

LCA: 15%

POST AVAILABLE: 01/08/2024

Subject to having passed the CAST[1] exam, the successful candidate will be offered a contract agent position (Function Group IV), as per Article 3a of the Conditions of Employment of Other Servants of the European Union (CEOS), on the basis of a contract with an initial duration of 3 years. This contract may be renewed not more than once for a fixed period of not more than 5 years. Any further renewal shall be for an indefinite period.[2]

LEGAL BASIS

The vacancy is to be filled in accordance with the conditions foreseen in the relevant provisions of the CEOS^[3], in particular Article 82 thereof.

WE LOOK FOR

A highly motivated and dynamic colleague to work to join the Regional Media and Communication team attached to the Political, Press and Information Section of the Delegation to Jordan.

Under the authority of the Head of Delegation, and in close co-ordination with the Directorate for Strategic Communication and Foresight (SG.STRAT) and the STRATCOM Task Force South the Regional Communication Officer will carry out press, information and communication activities, and contribute to promoting the visibility of the European Union in the MENA region, and thereby to pursuing the EU’s policies in all areas as well as to promoting and protecting the EU’s interests.

The Regional Communication Officer's main responsibilities will be:

• Undertake media outreach activities in the MENA (Middle East and North Africa region;
• Respond in Arabic, on the record and on background, to Arabic-speaking media requests related to regional issues across the MENA region;
• Contribute to developing narratives based on the EU policies as well as designing communication campaigns to enhance the visibility and perception of the EU in the region. ;
• Manage and contribute to create audio / visual content for Arabic social media accounts on behalf of the EU (EUinArabic/EUbilAraby) and develop digital content;
• Manage a small budget, for communication and media related events and campaigns;
• Maintain Strategic engagement with the EU Delegations in the region: provide support on media outreach, ensure information flows between the EU Delegations and headquarters on strategic communications and overall coordination of media relations;
• Coordinate with relevant EU institutions and services working on the region, including EEAS' StratCom Task Force South, EEAS' MENA department and the Commission's Spokesperson's Office.

The Regional Communication Officer will liaise regularly with Headquarters, and in particular with the Directorate for Strategic Communication and Foresight (SG.STRAT) and the STRATCOM Task Force South, and provide input and advice, as appropriate, on policy issues, as well as briefing dossiers, speeches, statements, press releases and articles, as requested.

ELIGIBILITY CRITERIA

According to the conditions set out in Article 82 of the CEOS and in Article 2 of the Commission Decision C(2017) 6760 final[4], which is applicable to the EEAS by virtue of the Decision ADMIN(2018) 4 of the High Representative[5], in order to be eligible for this post of contract agent FG IV, candidates must:

• (i) have passed a valid EPSO CAST in FG IV;

OR

(ii) be registered in the EPSO Permanent CAST for FG IV (https://epso.europa.eu/en/job-opportunities/open-for-application). In that case, while the registration will render the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to successfully passing the CAST exam that this candidate will be called to attend[6];

AND

• meet the minimum qualifications for engagement as contract agent FG IV:

(i) have a level of education which corresponds to completed university studies of at least three years attested by a diploma, or

(ii) where justified in the interest of the service, professional training of an equivalent level (related to the nature of the tasks and qualifications indicated in the job description);

• have the capacity to work in languages of Common Foreign and Security Policy (CFSP) necessary for the performance of their duties, i.e. English and French;
• be a national of a Member State of the EU and enjoy full rights as a citizen.

Additional eligibility criteria in case of an internal call for expression of interest:

• Be an EEAS contract agent in the function group concerned by the call for expression of interest;

AND

• Having been recruited under Article 3b of the CEOS and assigned to the EEAS Headquarters for no less than 3 years;

OR

• Having been recruited under Article 3a of the CEOS and temporarily assigned to the EEAS Headquarters for at least 2 years.

An EEAS contract agent having accepted a new posting proposed in the framework of the mobility exercise will not be considered eligible unless he/she can show a significant change in his/her personal circumstances (demonstrated by supporting documents), which did not exist and was not foreseeable at the time of the expression of interest and that is of a nature to prevent them from taking up duties in the initially proposed and accepted posting (see, in this regard, Article 4(12) of the Decision ADMIN(2020) 35 of the High Representative concerning the Mobility for EEAS Contract Staff[7]).

SELECTION CRITERIA

• Thorough understanding of the political and economic context, society and culture in the MENA region and the EU's policies and positions, in particular concerning the region and these countries.
• Good knowledge of EU institutions, policies, decision-making processes and instruments, particularly related to the CFSP;
• Experience in communications and public diplomacy practice, including developing and implementing communications campaigns and communication / media outreach strategies, social media management and digital content development.
• full command of Modern Standard Arabic and English;
• Understanding of media work and networks, preferably in the MENA region.
• Experience in public speaking, pro-active communication and drafting information documents;
• Strong drafting in English and Arabic, clear writing, based on good communication and analytical skills combined with sound judgement;
• Strong interpersonal skills;
• Capacity to analyse and structure information;
• Demonstrated ability to accurately report on sensitive political matters under strict and tight deadlines;
• Ability to maintaining and further developing a positive work environment;
• Ability to work in a different socio-cultural environment and to adapt quickly to evolving situations;
• Ability to liaise and co-ordinate with other structures.

Furthermore

• Experience in EU external relations;
• Experience in reaching out to and working with foreign governments, diplomatic representations, international organisations;
• Experience in handling secure communications and classified information;
• Knowledge of  IT tools used in EU institutions;
• Experience in creative and innovative handling institutional social media accounts;
• Experience of working in a team in multi-disciplinary and multi-cultural environment;
• Good Knowledge of French language;
• Proven experience with project management, preferably in the field of communication and information/communication strategies and campaigns;

will be considered as assets.

POSTING POLICY

EEAS career development policy places the need for staff to develop a mix of competences at its core, e.g. working in various fields of expertise and responsibilities in the course of a person's career, including postings at Headquarters and Delegations.

Contract staff in Delegations is usually posted for 2, 3, 4 or 6 years. Call for interest to apply for extension or early mobility will be launched annually prior to the publication of the mobility exercise. Staff are reminded that extension and early mobility are not a right.

Contract staff assigned to a post where the living conditions allowance (LCA) determined in accordance with Article 10 of Annex X to the Staff Regulations of Officials of the EU (SR) is 30% or 35% may participate in the mobility exercise after 4 years.

Contract staff assigned to a post where the LCA is 40% may participate in the mobility exercise after 3 years.

Contract staff assigned to a non-family post may participate in the mobility exercise after 2 years.

For candidates currently in compound-confined, non-family posting, please refer to Article 6, point 2(g) of the Decision ADMIN(2021) 221.

Within the mobility exercise, contract staff may be temporarily assigned to the EEAS
Headquarters in Brussels; such assignment shall remain exceptional and depends on the
availability of posts. The assignment shall be for no less than two years, unless a derogation
is granted by the Head of the Division RM.BHR.3 ‘Selection and Recruitment’ in the interest of the service.
The assignment shall be for no more than four years, in accordance with Article 118 of the
CEOS and Article 3 of Annex X to the SR. The member of contract staff
temporarily assigned to the EEAS Headquarters shall be included in the mobility exercise in time to be
reassigned to a Union Delegation before he/she reaches the maximum period of 4 years.

Candidates currently in the EEAS Headquarters are expected to have served at least three years in the Headquarters by the expected time of posting in Delegation. Derogation to this rule may only be granted by the competent Authority Authorised to Conclude Contracts of Employment (AACC) in the interest of the service.

External candidates may also apply to any vacancy position published for posts in Delegations.

It is in the interest of the service to ensure that staff members in Delegations are able to complete full postings before reaching the age of retirement. Before taking any final decisions on nominations, the competent AACC will ensure on a case-by-case basis, in accordance with the SR and CEOS, that the successful candidates will indeed be able to complete the relevant full posting for the post for which they were selected. As stated in Article 6(2)(a) of the Decision ADMIN(2020) 35, applications from candidates not fulfilling this requirement will be examined by the AACC for exceptional and justified reasons and in the interest of the service.

APPLICATION AND SELECTION PROCEDURE

The procedure will take place in three different and successive steps:

1. Application

Before submitting their application, candidates should carefully check whether they meet all the eligibility criteria in order to avoid automatic exclusion from the selection procedure.

Equally, candidates are deemed to be fully aware of the local living conditions, including information concerning the accommodation, before applying. Individual post reports are available from the Division RM.01 ‘Coordination’: [email protected]

Candidates should also ensure that they are fully aware of the relevant security provisions; i.e. Personal Security Clearance at the level SECRET UE/EU SECRET is requested in all EU Delegations. Successful candidates will be required to undergo security vetting if they do not already hold security clearance to the appropriate level in accordance with the EEAS relevant security provisions (for more information, see Section “Personal Security Clearance” below).

During the application procedure, candidates will be required to send the following documents:

1. 1. an up-to-date Curriculum Vitae (preferably using the Europass CV format), in either English or French, indicating clearly your EPSO CAST number;
   2. a letter of motivation (maximum 2 pages), in either English or French.

Applications should be submitted to the following email address: [email protected] with copy to [email protected]

By submitting an application, candidates grant permission to the concerned human resources and recruiting departments to use these documents[8].

Deadline for applications is 03/09/2024 at 12.00 hours (midday, Brussels time). Candidates are strongly advised to submit their application as early as possible. Late applications will not be accepted.

For correspondence concerning the selection procedure, please use the following email address:

[email protected]

2. Pre-selection

The Delegation will make a pre-selection on the basis of the qualifications and the professional experience described in the CV and motivation letter, and will submit a shortlist of a limited number of eligible candidates who best meet the selection criteria for the post to the EEAS Headquarters, who will then check the eligibility of the candidates. Those candidates who do not have a valid CAST will be invited to take the tests.

3. Selection

The Delegation will invite the eligible candidates who have been pre-selected to an interview to evaluate them objectively and impartially on the basis of the selection criteria listed in the present vacancy notice, i.e. their qualifications, professional experience and linguistic skills. The Delegation will recommend a shortlist of candidates for a final decision by the competent Authority Authorised to Conclude Contracts of Employment (AACC).

The selection panel may decide, in addition to the interview, to organise written tests, either for all pre-selected candidates or to the best ranked ones after the interview. The content of such written tests will be defined by the selection panel and may include, but not be limited to, multiple choice questions, open questions and/or topics for a short essay.

The pre-selected candidates shall be invited to sit the CAST exam before or after the interview stage by the selection panel (in accordance with the eligibility criteria set out above).The panel will recommend a shortlist of candidates for a final decision by the AACC. The AACC may decide to interview the candidates on the final shortlist before taking this decision.

It is recalled that the selection procedure may be terminated at any stage in the interest of the service.

Furthermore, in the interest of the service, after identifying the candidate that best fulfils the requirement of the post as set out in the vacancy notice, the AACC may also establish a reserve list of candidates. These candidates shall be informed that the reserve list shall remain valid for a period of one year from when it is established and that it may be used to fill an equivalent post in the EEAS having the same job profile.

CONDITIONS OF RECRUITMENT AND EMPLOYMENT

PERSONNEL SECURITY CLEARANCE

The requested level of security clearance for this post is: SECRET UE/EU SECRET. A description of the EU classified information levels is available under Article 2 of the Decision ADMIN(2017) 10 of the High Representative on the security rules of the EEAS^[9].

The selected candidate should hold, or be in the position to obtain, a valid Personnel Security Clearance (PSC)^[10] issued by the competent authority of the Member State concerned.

Candidates who do not already have a valid PSC will be required to go through the security clearance vetting procedure of their Member State to obtain this clearance in accordance with national laws and regulations and with the procedure laid down in the Decision ADMIN(2019) 7 of the Director General for Budget and Administration of the EEAS on Security Clearance Requirements and Procedures for the EEAS[11] and in Annex A I of the Decision ADMIN(2017) 10. Until the PSC is issued by the competent authority of the Member State concerned, the selected candidate will not be authorised to access EUCI at the level of CONFIDENTIEL UE/EU CONFIDENTIAL or above, or to participate in any meetings or workflow where EUCI is processed.

Please note that the necessary procedure for obtaining a PSC can be initiated on request of the employer only, and not by the individual candidate.

In case of failure to obtain or renew the required PSC, the AACC may take the appropriate measures in accordance with Article 3(3) of the Decision ADMIN(2019) 7.

As a matter of policy, applications of individuals who have the dual nationality of the host country or whose family member has the nationality of the host country will be considered eligible for a posting in that host country only as a positive result of a case-by-case assessment. In that regard, the EEAS examines if there could be a conflict of interest and a risk of a possible refusal by the host country to grant diplomatic immunity to the staff member and or his/her partner and/or family, as well as possible security risks. The HR Department may ask for additional information from the applicant in this context.

MEDICAL CLEARANCE

The signature of the contract will be subject to prior favourable opinion of the Medical Service. On that occasion, the candidate should indicate any serious health problems or requirements for specialised medical treatment for themselves and/or for the individuals who will accompany them. If staff members withhold such information they will not benefit from a reimbursement by the institution of certain costs, e.g. expenses relating to medical evacuation, or to a return to Headquarters in the case of early mobility.

Prior to recruitment, the successful candidate will be contacted by our services in order to fulfil the relevant medical requirements for the post as appropriate, including a psychological assessment which the AACC reserves the right to request.

OTHER

Candidates are deemed to be fully aware of the provisions of Annex X to the Staff Regulations, which applies to staff serving in Delegations located outside the EU, regarding their rights and obligations (i.e. leave entitlements, allowances, reimbursement of expenses, social security benefits).

Candidates are deemed to be fully aware of the local living conditions, including inter alia information concerning security, health care, education, social acceptance of sexual orientation, employment opportunities for spouses and the accommodation provided (Annex X to the SR, Article 5 or 23), before applying. Candidates are strongly encouraged to consult the relevant Country Post reports which are available from the Division RM.01 ‘Coordination’: [email protected]

All postings will in principle be aligned with the mobility cycle and have the 31 August of a given year as end date.

Successful candidates shall participate in all compulsory pre-posting training. All posts in an EU Delegation require the successful completion of BASE, a security e-learning. The ‘Hostile Environment Awareness Training’ (HEAT) is compulsory before taking up duty/going on mission in some countries. The EEAS will provide the selected candidate with that possibility in case she or he has not yet followed the training.

EQUAL OPPORTUNITIES

The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential.

Candidates with disabilities are invited to contact the Functional mailbox [email protected] in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1d(4) of the SR.

ADDRESS FOR INQUIRIES

[email protected]

[1]    Contract Agent Selection Tool.

[2]    In accordance with Article 85(1) of the CEOS.

[3]    The text of the Staff Regulations of Officials of the EU and the CEOS is accessible at the following link:

https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1570023902133&uri=CELEX:01962R0031-20190101

[4]     Commission Decision C(2017) 6760 final of 16 October 2017 on the general provisions for implementing Article 79(2) of the CEOS, governing the conditions of employment of contract staff employed by the Commission under the terms of Articles 3a and 3b.

[5]     Decision ADMIN(2018) 4 of the High Representative of the Union for Foreign Affairs and Security Policy of 12 March 2018 amending Annex I of the Decision of the High Representative PROC HR(2011) 013 on General Implementing Provisions for giving effect to the Staff Regulations and to the Conditions of Employment of Other Servants.

[6]    An invitation to sit the CAST exam does not commit the EEAS to offer a Contract Agent position, should they succeed the CAST exam.

[7]    Decision ADMIN(2020) 35 of the High Representative of the Union for Foreign Affairs and Security Policy of 10 July 2020 concerning the Mobility for EEAS Contract Staff.

[8]     Your personal data will be processed in accordance with Regulation (EU) 2018/1725, as implemented by the Decision ADMIN(2019) 8 of the High Representative of the Union for Foreign Affairs and Security Policy on implementing rules relating to the protection of personal data by the EEAS and the application of Regulation. The privacy statement is available on the Europa website (https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-public_en) and on the EEAS Intranet (https://intranet.eeas.europa.eu/page/eeas-work/data-protection/privacy-statements-dp-notices).

[9]    Decision ADMIN(2017) 10 of the High Representative of the Union for Foreign Affairs and Security Policy of 19 September 2017 on the security rules for the EEAS; OJ C 126, 10 April 2018, p. 1–56.

[10]   The ‘Personnel Security Clearance’ is defined under point 2 of Annex A I of the Decision ADMIN(2017) 10 as “a statement by a competent authority of a Member State which is made following completion of a security investigation conducted by the competent authorities of a Member State and which certifies that an individual may, provided his ‘need-to-know’ has been determined, be granted access to EUCI up to a specified level (CONFIDENTIEL UE/EU CONFIDENTIAL or above) until a specified date; the individual thus described is said to be ‘security cleared’.”

[11]   Decision ADMIN(2019) 7 of the Director General for Budget and Administration of the EEAS of 8 March 2019 on Security Clearance Requirements and Procedures for the EEAS.