Consular protection is the help an EU Member State can provide to its citizens in case they need assistance abroad. Typically, consular protection can include cases such as:

· A need for emergency travel documents;
· A serious accident or serious illness;
· Relief and repatriation in case of an emergency;
· Being a victim of crime;
· Arrest or detention;
· Death.

In Kazakhstan, 21 EU Member States have a resident Embassy and/or Consulate, while 6 EU Member States (Denmark, Ireland, Cyprus, Malta, Luxembourg, and Slovenia) do not.

You are an EU citizen in need of consular protection in Kazakhstan?

· You can contact your resident Embassy/Consulate/ Honorary Consul able to provide consular protection.

· If your EU Member State has no resident Embassy/ Consulate/ Honorary Consul able to provide consular protection in Kazakhstan, you can turn to another EU Member State for consular protection.

Indeed, any EU citizen abroad whose own Member State has no local representation is entitled to receive consular protection from the diplomatic or consular authorities of any other EU Member State. In that case, EU citizens are entitled to benefit from consular protection under the same conditions as the nationals of that other EU Member State.

You can find contact details of the resident EU Member States Embassies/Consulates/Honorary Consuls who can provide consular protection in Kazakhstan here.

Please note that the EU Delegation Kazakhstan cannot provide direct consular assistance.