The United Nations Development Programme (UNDP) in Ukraine, in partnership with the European Union (EU) and the Ministry of Digital Transformation of Ukraine, has constructed and equipped a modular administrative service centre (ASC) in Dymer, Kyiv Oblast.

The new ASC is an important step in the community’s recovery after two months of occupation and significant infrastructure damage at the start of Russia’s full-scale invasion of Ukraine. The building consists of modules that can be rapidly assembled, and it meets all state building standards. The centre has a permanent location and network connections, making it a long-term facility rather than a temporary solution.

The modular ASC will become a universal facility, providing more than 240 services for local residents and internally displaced persons. Visitors will be able to obtain a wide range of services in one visit, including administrative services (registration of residence, civil status, property and business), addressing land issues (issuing extracts from the State Land Cadastre and obtaining technical documentation), local services (providing postal addresses and financial assistance), social services for internally displaced persons, building permits, vehicle registration services and much more.

The total cost of the project is US$270,000. The centre meets inclusion standards and is fully accessible for individuals with limited mobility. UNDP, with support from the European Union, has also purchased furniture and computer equipment for 12 workplaces in the ASC, and the Dymer community has created additional remote workplaces in Katiuzhanka, Demydiv and Lytvynivka at its own expense.

Maryna Bobranitska, Head of the Department for Systemic Development of Administrative Services at the Ministry of Digital Transformation of Ukraine, emphasized the importance of international support in building a network of quality Administrative Service Centres. “Thanks to the European Union and the United Nations Development Programme, we are providing Ukrainians with access to modern services in convenient and comfortable centres that meet all quality standards,” she said.

Stefan Schleuning, Head of Cooperation at the EU Delegation to Ukraine, said that local infrastructure development and service delivery are high priority for the European Union in Ukraine. “This new administrative service centre will improve the access to services for the people of the Dymer community. The centre will not only increase the quality of service delivery but will also support the community on its path to recovery,” he added.

Jaco Cilliers, UNDP Resident Representative in Ukraine, emphasized the importance of empowering citizens and ensuring inclusive access to basic public services. “Our goal is to ensure that public services are accessible to all, especially vulnerable groups. Together with our partners, we are committed to enhancing the resilience and inclusiveness of communities,” he said. “The opening of the new ASC is a clear confirmation of our commitment to the basic principles and objectives of administrative reform in Ukraine”.

Background

The new administrative service centre in Dymer is an example of UNDP’s comprehensive approach to recovery, implemented in cooperation with the Ministry of Digital Transformation of Ukraine, Kyiv Oblast State Administration and Dymer community, under the flagship “EU4Recovery – Empowering Communities in Ukraine” partnership between UNDP and the EU.

Media enquiries: 

Yuliia Samus, UNDP Ukraine Head of Communications; e-mail: [email protected]