Consular protection is the help an EU Member State can provide to its citizens in case they need assistance abroad

 Typically, consular protection can include cases such as:

• A need for emergency travel documents
• A serious accident or serious illness
• Relief and repatriation in case of an emergency
• Being a victim of crime
• Arrest or detention
• Death

In the Pacific island countries, the only EU Member States with resident diplomatic missions are France (in Fiji and Vanuatu) and Spain (in Fiji). Some EU Member States have Honorary Consuls present in certain Pacific island countries. The majority of EU Member States have non-resident representations to the Pacific island countries from Embassies and Missions around the region (for example in Australia, New Zealand, the Philippines, Japan and others). You can see more details at the bottom of this page.

Are you an EU citizen in need of consular protection in a Pacific island country?

• You can contact your EU Member State’s Embassy/Consulate/Honorary Consul who will be able to provide consular protection.
• If your EU Member State has no resident Embassy/Consulate/Honorary Consul able to provide consular protection in a Pacific island country, you can turn to another resident EU Member State for consular protection.                 

Indeed, any EU citizen abroad whose own Member State has no local representation is entitled to receive consular protection from the diplomatic or consular authorities of any other EU Member State. In that case, EU citizens are entitled to benefit from consular protection under the same conditions as the nationals of that other EU Member State.

Below you can find contact details of the resident EU Member States Embassies as well as existing arrangements between EU Member States for consular protection in the Pacific island countries.

Click on the Pacific island countries below to find the consular contact details for your EU Member State for each Pacific island country.

Please note that the EU Delegation for the Pacific cannot provide direct consular assistance.

As an EU citizen, you can take simple steps to make consular protection more effective, for example:

• Following the travel advice issued by your country’s Foreign Ministry
• When abroad, registering with your EU Member State’s Embassy or Consulate and/or through dedicated platforms, if applicable
• Other tips include keeping an electronic copy of your travel documents, subscribing to a travel insurance or saving crisis contact details.

Check the full list of EU Member State consular contacts for the Pacific region (Interactive PDF) below to see your best point of contact in the region.