Consular protection is the help that a Member State of the European Union can provide to its citizens in the event that they need assistance abroad. 

Consular protection may be necessary in cases such as :

• A situation requiring emergency travel documents;
• A serious accident or illness;
• Emergency rescue and repatriation;
• Being the victim of a crime;
• Arrest or detention;
• Death.

Germany, Belgium, France, the Netherlands, Denmark, Spain, Greece, Italy and Romania are represented by Embassies, Consulates or Honorary Consuls who can offer consular protection.

The contact list of Embassies, Consulates and Honorary Consuls in Burundi can be downloaded here.

• If you are a citizen of one of these countries, you can contact your Embassy, Consulate or Honorary Consul. 
• If you are a citizen of another European Union country, you can contact one of the EU countries with an Embassy, Consulate or Honorary Consul in Burundi.

Please note that the EU Delegation in Burundi cannot provide direct consular assistance.

As an EU citizen, you can take simple steps to make consular protection more effective, for example

• Follow the travel advice issued by your country's Ministry of Foreign Affairs - for Burundi, you will find direct links in the downloadable contact list above.
• Abroad, register with your Embassy or Consulate and/or via dedicated platforms, where appropriate.
• Other tips include keeping an electronic copy of your travel documents, taking out travel insurance or saving your contact details in the event of a crisis.

You can consult the pages dedicated to this subject on the websites of the EEAS, the European Commission and the Council of the EU.